PestControlCheck

Privacy Policy

Last updated: March 2026

PestControlCheck ("we," "us," or "our") operates the PestControlCheck website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services. Please read this policy carefully. By using PestControlCheck, you consent to the practices described below.

1. Information We Collect

Personal Information You Provide

When you submit a contact form, request a quote, or reach out to us, we may collect your name, email address, phone number, ZIP code, and details about the pest control services you need (such as pest type and property details). This information is provided voluntarily and is used to connect you with relevant pest control companies in your area.

Business Listing Data

Business information displayed on this site is sourced from publicly available records, including state licensing board databases, business registration filings, and Google Maps. This data includes business names, addresses, phone numbers, websites, service areas, operating hours, and customer reviews. Business owners may request corrections or removal by contacting us at [email protected].

Payment Information

If you purchase a sponsored listing, payment is processed entirely by PayPal. We do not collect, store, or have access to your credit card numbers, bank account details, or other financial information. PayPal handles all payment processing subject to their own privacy policy.

Usage Data

When you visit our site, we automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, pages visited, time spent on pages, referring URL, and the date and time of your visit. This data helps us understand how visitors use PestControlCheck and improve our services.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For full details, see the Cookies section below.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To connect you with pest control companies that match your service needs and location
  • To process and manage sponsored listing subscriptions via PayPal
  • To send transactional and marketing email communications via Resend, our email service provider
  • To respond to your inquiries, support requests, and feedback
  • To improve our website functionality, content accuracy, and user experience
  • To monitor and analyze usage trends and site performance
  • To detect, prevent, and address fraud, abuse, or technical issues
  • To comply with applicable legal obligations, regulations, and enforcement requests

3. Third-Party Services We Use

We rely on the following third-party services to operate PestControlCheck. Each service has its own privacy policy governing how it handles your data:

  • PayPal -- Processes all payment transactions for sponsored listings. We do not store your payment details. PayPal's privacy policy applies to all payment data.
  • Resend -- Handles email delivery for transactional and marketing communications. Email addresses and message content are processed by Resend subject to their privacy policy.
  • OpenStreetMap / Nominatim -- Provides mapping tiles and geocoding services for displaying business locations. Your IP address may be visible to OpenStreetMap servers when map tiles are loaded.
  • Cloudflare -- Provides DNS resolution, content delivery (CDN), and security protection for our website. Cloudflare processes connection data (IP addresses, request headers) subject to their privacy policy.

We do not currently use Google Analytics or any third-party advertising trackers on this site.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

  • With pest control companies you select: When you request a quote or contact a specific company through our site, we share the information you provided (name, email, phone, service details) with that company so they can respond to your inquiry.
  • With service providers: We share data with the third-party services listed above (PayPal, Resend, Cloudflare) solely to operate our site and deliver our services.
  • When required by law: We may disclose your information if required to do so by law, regulation, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies

Cookies are small text files placed on your device by your browser. We use cookies in the following limited ways:

  • Essential cookies: These are necessary for the site to function properly. They include session identifiers and theme preference cookies (e.g., light/dark mode).
  • No advertising cookies: We do not use third-party advertising or retargeting cookies. We do not serve ads on this site.

You can disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be alerted when a cookie is set. Please note that disabling essential cookies may affect site functionality. Consult your browser's help documentation for instructions on managing cookie preferences.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law:

  • Lead and quote data: Retained for up to 2 years from the date of submission, then permanently deleted.
  • Business listing data: Retained for as long as the business remains active and publicly operating. Listings for permanently closed businesses are removed or marked accordingly.
  • Sponsor subscription data: Retained for the duration of the active subscription plus 1 year after cancellation, for accounting and dispute resolution purposes.
  • Email subscriber data: Retained until you unsubscribe. Upon unsubscribing, your email address is removed from our active mailing lists. We may retain a record of the unsubscribe request to ensure we do not email you again.

7. Your Rights Under the GDPR (European Economic Area)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

  • Right to access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may request that we correct inaccurate or incomplete personal data.
  • Right to erasure: You may request that we delete your personal data ("right to be forgotten"), subject to certain legal exceptions.
  • Right to restrict processing: You may request that we limit how we use your data in certain circumstances.
  • Right to data portability: You may request your data in a structured, commonly used, machine-readable format.
  • Right to object: You may object to our processing of your personal data for direct marketing or other purposes based on legitimate interests.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

  • Right to know: You may request details about the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.
  • Right to delete: You may request that we delete the personal information we have collected about you, subject to certain legal exceptions.
  • Right to opt out of sale: We do not sell your personal information. As such, there is no need to opt out, but you may still contact us to confirm.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, contact us at [email protected]. We will verify your identity before processing your request and respond within 45 days as required by law.

9. Children's Privacy

PestControlCheck is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as promptly as possible. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].

10. Email Communications

We send email communications using Resend, a third-party email delivery service. These emails may include transactional messages (such as quote confirmations or account updates) and marketing messages (such as listing upgrade opportunities or service announcements).

All of our email communications comply with the CAN-SPAM Act:

  • Every email includes a clear and functional unsubscribe link
  • Unsubscribe requests are honored within 10 business days
  • Every email includes our physical mailing address
  • Subject lines accurately reflect the content of the email
  • The sender is clearly identified as PestControlCheck

Our physical mailing address, included in every email: 3801 N Capital of Texas Hwy, Ste E240-3769, Austin, TX 78746

11. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • All data transmitted between your browser and our servers is encrypted using HTTPS (TLS)
  • Our database is stored on secured servers with restricted access
  • Access to personal data is limited to authorized personnel on a need-to-know basis
  • Payment processing is handled entirely by PayPal, a PCI-DSS compliant provider

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, the updated policy will be posted on this page with a revised "Last updated" date at the top. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of PestControlCheck after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: [email protected]

Mail: 3801 N Capital of Texas Hwy, Ste E240-3769, Austin, TX 78746